Privacy Policy
Last updated: 5 June 2026
ERS (Errand Runners System) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
1. Information We Collect
Personal Information
- Name, email, phone number
- Account and profile data
Location Data
- Real-time GPS location
- Route tracking
Transaction Data
- Errand details
- Payment records
Device Data
- IP address
- Device type
- Usage logs
2. How We Use Data
- Match clients with runners
- Process errands and payments
- Improve platform performance
- Detect fraud and abuse
- Send updates and notifications
3. Data Sharing
- Payment providers (e.g., Paystack)
- Hosting and infrastructure services
- Law enforcement when required
We do not sell your personal data.
4. Data Security
- Encrypted connections (HTTPS)
- Secure authentication systems
- Access control and monitoring
5. Your Rights
- Access your data
- Request updates or corrections
- Request deletion
- Opt out of communications
6. Data Retention
We retain data only as long as necessary for service delivery, legal compliance, and fraud prevention.
7. Updates
This policy may be updated periodically. Continued use of ERS means you accept the updated policy.